Coaching Business cases

Strengthening feedback culture at BNP Paribas

180 debriefs for the Group's Top Talents

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In a nutshell

As part of its strategic plan, BNP Paribas is working to strengthen its feedback culture and embed a new leadership model focused on sustainable finance, growth, and technology.


They engaged 
Turningpoint to run annual qualitative 180° debriefing campaigns. The objective is to assess senior managers’ leadership competencies.
 

Chantal Peyre de Fabregues

Head of L&D and Change Management at BNP Paribas

Case study

Turningpoint debriefed more than 400 employees in 3 months, which requires strong cohesion and coordination. We greatly appreciate their responsiveness.

Our approach

Each year, we support BNPP in conducting 180° debriefings for their senior managers. 


The qualitative 180° debriefing is based on a tailored questionnaire aligned with the Group’s strategic plan and leadership model. It is completed by the targeted senior managers’ direct reports and peers.
 


Our TP coaches then conduct individual debrief sessions with each participant. Managers therefore receive tailored support, including reflection on their practices. They leave with personalized development areas and clear guidance to strengthen their leadership.
 

Benefits

A powerful lever for cultural and strategic alignment, spreading the leadership model across the Group through: 

 

  • A clear and consolidated vision of true leadership 
  • A dynamic of team performance within entity Mancoms, strengthening cooperation, cohesion, and managerial quality 
  • Deep individual development, with transformative insights and a personalized progression plan 
  • A rise in maturity around feedback across the group, accelerating transformation and energizing managerial performance on a large scale 

21

BNP Paribas entities

32

Turningpoint coaches

462

debriefings in one year

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