Learning Business cases

Developing Trust & Transparency

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Key objectives

For a Japanese luxury beauty brand:
This Japanese beauty brand came to us to help develop the conditions for a culture of feedback within the marketing division. The goal was to develop trust and transparency in order to foster a stronger cooperation in a multi-cultural team.

Marketing Manager, Japanese Beauty brand, Hong Kong

Case study

I felt the warmth of positive feedback, and I came out with concrete actions to improve the way I give and receive feedback.

Our proposal

3 online workshops of half a day each, focusing on gaining more awareness of the benefits of building a culture and practice of feedback, experimenting the mindset and behaviors leading to effective feedback, leveraging collective intelligence, creating guidelines for a practice suitable for the team.

The results?

Observable outcomes for participants:
More positivity in the team, a better understanding of the impact of cultural differences in the experience of feedback, a shared mindset and aligned practices to implement a feedback culture relevant for this multicultural team.

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