Jen is a master group facilitator, consultant, leadership coach and keynote who has a knack for facilitating rich and brave dialogue, a skill that has supported some of the highest rankings of the CIA, refugee camp survivors in post-civil war Liberia, and a statewide strategic planning process that engaged over 13,000 persons on complex issues such as education equity and earning power.
Hope and fear cannot occupy the same space. Invite one to stay.
Maya Angelou
Career history
Gifted for galvanizing audiences, Jen is a lightning bolt for engagement – in person and remote. She is a corporate and luxury retail facilitator of choice who has led numerous global leadership workshops and executive coaching within luxury sector. She brings over 20 years experience in strength-based strategic planning (no SWOT, but SOAR), leadership development (to go higher, go deeper), and culture building (name, measure and manage your values – really). In addition to luxury retail, Jen’s clients span Fortune 500 companies, cities, schools, government agencies, and indigenous villages around the world. Prior to founding her own practice, Jen was an Organization Development (OD) consultant and leadership coach for IBM, PriceWaterhouseCoopers, BearingPoint, and EDS.
Coach expertise
A student of Jane Magruder Watkins, Jen is among the early pioneers and practitioners of Appreciative Inquiry (AI), a change methodology that is based on two deceptively simple premises for planning and engagement: We find more of what we seek—by focusing on what is desired—strengths and opportunities for innovation/improvement, as well as aspirations and desired outcomes/results—more creative ideas are generated, and more possibilities are explored. Positive Image = Positive Action.
People commit to what they help to create—the more participatory the process, engaging those who impact and those who will be impacted, the more committed people will be to the outcome, the work needed to get there, and long-term success.
What people are saying about Jen Hetzel Silbert at Turningpoint
Jen is a facilitator of brave conversations. She’s a force for positive change who believes every person is worthy of learning, working and earning to their greatest potential.
Coach experience
- Conference/Summit Facilitator & Keynote
- Manager & Leader Workshops
- Culture Transformation Tool Certified
- Executive & Team Coaching
Career history
- Co-Founder, Innovation Partners Int’l
- Manager, IBM
- Senior Consultant, PriceWaterhouse Coopers
Academic qualifications
- Johns Hopkins University, MS Organization Development (2003)
- American University, BS Economics and International Studies (1995)
Other commitments
- Board of Directors + Fund Development Co-Chair, Girl Scouts of Southeastern New England
- Mentor to emerging women leaders
Media & publications
- Co-author of the book, Positive Family Dynamics: Appreciative Inquiry Questions to Bring Out the Best in Families
- Video: Learning401, Putting the Public back in Public School
Latest insights
An (incredible) international coaching and transformation consultancy, dedicated to developing authentic, innovative and collaborative leadership among executives, entrepreneurs, teams and organisations.
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Turningpoint specialises in leadership and executive coaching, both individual and group-based.